Posted by: Bill von Achen | April 1, 2011

The Best of 2011’s Best Practices (so far!)

Hard as it is to believe, we’re already one quarter of the way through 2011. So, I’d like to share with you excerpts from the five most popular Best Practices postings through the first three months of 2011:

Your 2011 Employee Retention Strategy (posted January 13th)
“If you’re like most successful companies, you spent time during the last months of 2010 hunkered down with the members of your company’s executive team formulating your business strategy for 2011, identifying new product and service opportunities and new markets to explore, developing sales projections, and creating pro-forma financials, including capital and expense budgets. But did you formulate a strategy to retain and enhance your company’s most important asset, that is, your employees?” Read more…

Five Great Management Articles from the Harvard Business Review (posted February 25th)
“I’ve been reading the Harvard Business Review for more than 20 years, and never cease to be amazed at the quality of knowledge and insight contained in a typical issue. Sure, the articles are long (although they are shorter than they used to be), but being an effective manager requires that you take time to contemplate the business world from a perspective larger than that of your own company. And reading HBR does that! Here’s a brief summary of my five all-time favorite HBR articles.” Read more…

Using the “Ladder of Feedback” (posted January 25th)
“In his classic book, King Arthur’s Roundtable: How Collaborative Conversations Create Smart Organizations, David Perkins of the Harvard Graduate School of Education presents a simple but effective communication model that can be used to strengthen the effectiveness of communications in many situations. The model, called the “Ladder of Feedback” is especially useful in situations where you want to constructively disagree with another person.” Read more…

Weasels, Sandbaggers, and Other Slacker Types (posted February 4th)
“Writing in a recent issue of HR Magazine, contributing editor Adrienne Fox provides an illuminating taxonomy of the slacker. A slacker is an employee who engages in counterproductive work behaviors, impacting the organization not only through his/her own personal behavior but through the negative influence their behavior has on other employees. Here’s how slackers break down, according to Fox, and the steps that effective managers can take to mitigate their impact.” Read more…

Eight Behaviors of Better Bosses (posted March 18th)
“Google’s Project Oxygen focused the company’s massive analytical capabilities on the question of what critical behaviors define the best managers at the company. Project participants poured over performance evaluations, employee feedback surveys, nomination filings for top manager awards, and other internal documents. Then, the Project Oxygen team ranked the critical behaviors in order of importance. Here are the ranked results of Google’s search to identify the key critical behaviors of the most effective managers.” Read more…

What are your Best Practices favorite postings from the past few months? Let us know by posting your comments here.  Thanks!

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